Certified SHINE (Medicare) Counselors Needed

The SHINE program helps seniors and people with disabilities on Medicare to understand the many and increasingly complex insurance options available to them. The need for trained volunteers to educate and provide unbiased information has never been greater.

Through an intensive training program, SHINE (Serving Health Information Need of Elders) Counselors become certified to explain health insurance options. They work one-on-one with Medicare beneficiaries to educate, answer questions, solve problems, and screen for low-income health programs. SHINE Counselors also attend monthly meetings where they receive on-going training, support, and opportunities to share their experiences and concerns with other counselors. SHINE Counselors are expected to work an average of 5-6 hours per week meeting with clients and doing necessary follow-up work. They generally counsel in Senior Centers or other public settings that have a private meeting space. Some computer experience is required.

SHINE Counselors are intelligent and dedicated individuals, who are truly making a difference in many people’s lives. This is a unique and wonderful volunteer opportunity for the right person. Please consider joining our dedicated team. Training will be held this spring and will be held two days a week over a six week period. For more information about becoming a SHINE Counselor call Ed Roth, Central Region SHINE Director, at 508-422-9931. Bilingual, bicultural and minority individuals are encouraged to apply.